FAQ
Default solution folder, feel free to edit or delete it.
No.
Starting November 1, 2016, applicants for US passport and visa must remove their glasses for their photos.
The announcement can be view...
Wed, Oct 26, 2016 at 2:27 PM
If you are taking a photo of a child, the timer may take too long.
TURN OFF TIMER
Pressing the timer button will turn it off. It is the button to ...
Sun, Jul 10, 2016 at 12:56 AM
TIPS FOR TAKING A PASSPORT PHOTO OF YOUR BABY, CHILD, OR TODDLER
Your child should look at the camera with eyes open
Lay your baby on his/her back...
Sat, Jul 23, 2016 at 7:49 PM
It may be difficult to find a plain white background at home. There might be pictures and things hanging on the walls all which get in the way of getti...
Sun, Jul 24, 2016 at 4:49 PM
Don't worry! You are getting 2x2 passport photos but they are printed on 1 page that is 4x6. That's the size of the photo paper. Each 4x6 p...
Tue, Feb 11, 2020 at 11:44 PM
When you first install the app, it will ask for access to your camera.
If you press "No" on accident or the camera does is not turned on, ...
Wed, Sep 28, 2016 at 12:02 PM
No.
To order a print, take a new photo with the app. The app does save a copy of each photo but it is not possible to load a previously taken photo...
Wed, Oct 5, 2016 at 12:23 AM
I can't save my photo!? You've received your passport photos via email but you cannot save the attachment? The photos are embedded in the email ...
Mon, Aug 20, 2018 at 4:40 PM
The app allows you to choose from 3 formats. Each of these gives you 2x2 photos but for a different purpose. Below you'll find an explanation for each. ...
Sat, Dec 28, 2019 at 11:08 PM
If you want to save a passport photo that is ready to print, we've got you covered! You can send this photo to yourself via email, save it to your phone...
Sat, Feb 8, 2020 at 11:12 PM